« Back

How do I connect my VPN? Print


How do I connect my VPN?

 

     The Xtremeprovider VPN uses an OpenVPN client combined with a custom configuration file that operates on the Xtremeprovider VPN network. Within 24 hours of acceptance and activation of the VPN service, the customer configuration file will be sent to the email that is listed in your customer profile. The client can be downloaded from the links below or from the downloads section of the customer portal. Once the client is installed, the customer configuration can be loaded into the client for use. 

Official Windows Client

macOS Client (Tunnelblick)

Official Android Client

Official iOS Client

 

Troubleshooting

 

If the VPN fails to connect, attempt the following troubleshooting methods.

  1. Reboot the device after loading the configuration.
  2. Attempt to reload the configuration file.
  3. Reinstall the client.
  4. Open a support ticket for assistance.

Was this answer helpful?

Related Articles

iOS VPN Client Installation How do I install the VPN client on iOS. 1) The OpenVPN client can be downloaded from the Apple... Managing Linux VPN Configurations How do I manage my VPN configurations in Linux?   Managing a Running Session Once a VPN... Linux VPN Installation How do I install the VPN client on Linux? A full tutorial can be found here   Installation for...